Whole Foods, Logan’s Run And Ageless Marketing

Gen X alumnae of The Logan’s Run School of Marketing are invited to enroll in the remedial Willie Sutton PhD Program

Starting in 2015, four million Gen Xers will turn 50 every year. At the stroke of midnight, gratefully clutching their benefits-laden AARP invitation packets,  they shuffle off into the Boomer Triangle, the void from which no former inhabitant of the 18-49 demographic ever returns.

Gen X aged 50 and above 2015_2020By 2020 a total of twenty five million Xers will have been exiled. Still in their peak earning years, they will take their bulging checkbooks with them.

It’s all due to the old-guard Madison Avenue meme that consumers are unadaptable after reaching fifty, and no longer warrant targeting. We call it the Logan’s Run School of Marketing.

The 1976 sci-fi movie Logan’s Run is set in an idyllic, hedonistic future regulated by a silky-voiced 23rd century super-computer with a seriously bad attitude. Everything is, like, groovy until the inhabitants turn thirty, at which point they are terminated. Even at her grumpiest, Siri is never that hostile.

In the modern enlightened  version, fifty is the new thirty; but our two decade reprieve still ends with an inevitable fade to black.

Willie Sutton_Where The Money WasHowever, as the 50-year threshold looms for Gen Xers in the marketing and advertising industry, we sense a new willingness to rethink the rules and enroll in the 15th Nation’s Willie Sutton PhD Program.

After Willie was nabbed for robbing a string of banks in the 1930s, he was asked why, and famously replied: “Because that’s where the money is.” 

When it comes to consumer buying power, the 50+ space is where the money is – over 80% of America’s private net worth according to our estimates. There is no better place for disruptive brands to grab market share from sleepy competitors.

Ageless MarketingThe only requirement for candidates in our Willie Sutton PhD Program is a clear understanding that age-restricted targeting wastes brand opportunities. What matters are the interests and values that unite consumers. It’s a simple pass/fail issue.

Okay, full disclosure: this is actually the core idea of David B. Wolfe’s breakthrough book Ageless Marketing (2003). It’s far more informative than our Willie parable, but hey, we tell stories here.

Whole Foods, cute little cars: ageless marketing teachable moments?

Whole Foods has an awesome track record in the health and wellness grocery store space. So, no doubt, careful strategic thinking is behind news that the company will target Millennials with a new chain of stores offering lower-prices.

The Washington Post discussed it in terms of the Millennials’ renowned lack of spending power, quoting Boomer CEO John Mackey as saying “It will offer a convenient, transparent, and values-oriented experience geared towards millennial shoppers,”

The decision may also offer a teachable moment in ageless marketing. Actually, accidental ageless marketing – key word accidental – because the Boomers here at the 15th Nation read the news with “wow” excitement.

We can’t wait to shop at a Whole Foods with lower prices and a cool, youthful ambiance – even if we might bump into our Millennial kids there and end up paying for their groceries as well.

smart car_Club MonacoWe’re betting the outcome will mirror the experience of automakers who launched funky little affordable cars for – you guessed it – cool 20/30-somethings. Instead, researchers at IHS found median buyer ages for three painfully cute little econofun-mobiles looked like this in 2013 …

  • Fiat 500: summer memories – Volare on a transistor radio … che bello! … 50.8 years
  • Scion: Toyota’s off-beat, ostensibly youth-oriented sidekick brand … 49.1 years
  • smart car: we can almost smell the onion soup at a Parisien bistro … 55.3 years

Add the homely-but-cuddly Honda Element to the list. A “dorm room on wheels” (HT Fortune Magazine) that was diligently researched at college kid venues. It was actually bought by older buyers with active, youthful values and – especially – the ability to pay.

  • When the Element was finally discontinued, the median buyer age was 52 years

YumNo surprise, these practical little vehicles were dubbed geezer pleezers by auto industry wags.

But it’s unfair to blame the products. Older buyers were just obeying ageless marketing principles: core values do not respect arbitrary barriers such as a fiftieth birthday.

Jim Gilmartin, ageless marketing expert and founder of the Coming Of Age advertising agency, summarized it best in a November 4th, 2014, blog:

The alternative to age-based is ageless marketing – marketing based not on age but on values and universal desires that appeal to people across generational divides. Age-based marketing reduces the reach of brands because of its exclusionary nature. In contrast, ageless marketing extends the reach of brands because of its inclusionary focus.

Disruptives are slowly recognizing the street-smart wisdom of Willie Sutton. The 93 million American consumers in the Boomer-Plus Generation™, born 1940-1965, own over 70% of U.S. household net worth. We’re where the money is; come get your share.

Opportunity_Willie Sutton

Boomer - neXt SM logo_MMOriginally published as a Boomer-Plus Consulting Group post; in September, 2017, we up-branded as Boomer / neXt to welcome the 4 million Gen Xers who join the Boomers in the 50+ space each year.

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